Refund policy

RETURN AND REFUND POLICY

Thank you for choosing GO GOALKEEPING! Customer satisfaction is our top priority. Below you will find all the necessary information regarding our return and refund policy.

  1. Return timeframe - Customers can request a return of purchased products within 14 days from the date of receipt.

  2. Return shipping costs - Return shipping costs are the responsibility of the customer. In case of a defective or non-conforming product, shipping costs will be reimbursed by GO GOALKEEPING.

  3. Return procedure - To initiate the return process, please follow these steps:

  • Send an email to info@gogoalkeeping.com.

  • Specify in the subject line that it concerns a return (e.g., "Return Request").

  • In the body of the email, explain the reasons for the return.

  • In case of a defective product, attach photos clearly showing the defect or non-conformity.

  1. Return conditions - To accept the return, products must meet the following conditions:

  • They must be returned intact.

  • They must be in their original packaging.

  • They must be complete in all their parts (including any accessories, manuals, labels, etc.).

  1. Refund - Once the above conditions have been verified, GO GOALKEEPING will issue a refund for the returned products within 14 days.

If you have any further questions or need clarification, do not hesitate to contact us at info@gogoalkeeping.com.

Thank you for your trust, GO GOALKEEPING